ONLINE CONTRIBUTION / AFTERNOON SESSION 1.0
Dissecting Infrastructure – the spatial and digital interconnections between heritage and future by Tom Duncan
I am both practitioner and design researcher: I am a founding partner in the studio Duncan McCauley, a studio for museum planning and exhibition design, and am also completing a PhD at the University of Leicester’s School of Museum Studies. The studio is a place for creating, where the creative processes include thinking across borders towards spatial, social, and temporal qualities of the experiences of the visitor. My research is practice-centred, meaning that design practice is also research. Participative processes, together with the museum exhibition team, focus on the visitor experience centrally both in the design and in the related research. For example, my study of roleplaying workshop activities developed to predict visitor experiences and requirements inform how roleplaying as imagined visitors can be a valuable tool for the design process. Mapping the expectations, emotions, and requirements of imagined individual visitors enables a deeper engagement with the visitor experience at an early stage in the design process. This has enabled me to draw the visitor, beyond the scope of normal practice, into the design process.